Waiving Patient Balances: What Every Healthcare Provider Needs to Know
Overview:
Are you waiving patient balances as a courtesy—or putting your practice at legal risk? Join healthcare attorney and industry expert Thomas Force, Esq., for an eye-opening webinar on the dangers of routinely waiving patient balances and the critical legal implications that every healthcare provider should understand.
In this essential session, you'll gain valuable insight into the complexities of federal and state regulations, contractual obligations, and health plan policies that impact how you handle patient cost-sharing.
What You’ll Learn:
- Medicare & Federal Plans: Navigating the False Claims Act and Anti-Kickback Statute
- Commercial & Non-Medicare Plans: Key considerations, including Maine’s specific regulations
- Health Plan Language: Critical provisions you should be looking out for
- No Surprises Act & State-Level Equivalents: What compliance really looks like
- In-Network vs. Out-of-Network Providers: Unique legal concerns for each
- Federal Stance on Waivers: When waiving cost-share becomes a liability
- Financial Hardship, Professional Courtesy, and Prompt Pay Discounts: What’s allowed—and what isn’t
- Case Studies: Real-world legal cases with lessons for providers
- Cigna Fee Forgiveness Policies: Exclusions and pitfalls to avoid
- Audit Defense: How to protect your practice from insurer investigations
Who Should Attend:
- Physicians and Medical Providers
- Practice Managers
- Compliance Officers
- Billing & Revenue Cycle Professionals
- Legal and Risk Management Teams

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