Course Overview:
With HUD’s new & National Standards for the Physical Inspection of Real Estate (NSPIRE)& now in full effect, housing professionals must adapt quickly to updated protocols, scoring systems, and compliance expectations. This comprehensive 8-hour masterclass, led by industry expert Kathi Markan, delivers the knowledge and tools you need to confidently prepare for and excel under NSPIRE inspections.

Through in-depth instruction, real-world case studies, and interactive components, this training offers a complete walk-through of the NSPIRE inspection model—inside and out.

Who Should Attend:

• Property Managers & Owners
  
• Compliance Officers
  
• Housing Authority Representatives
  
• Maintenance Teams
  
• Inspectors & Regulatory Personnel

What You’ll Learn:

• How NSPIRE impacts HUD programs like HCV, LIHTC, HOME, HTF, and CoC
  
• Key differences between UPCS and NSPIRE protocols
  
• Scoring methodology and how to appeal low scores
  
• Deficiencies related to fire safety, electrical, mechanical, and outdoor areas
  
• How to prepare your teams and properties for successful inspections
  
• Practical tips to avoid common violations and stay inspection-ready year-round

Course Modules:

Part 1: NSPIRE Overview and Scoring Explained
Gain a foundational understanding of NSPIRE’s goals, scoring process, and program-wide impact. 

Highlights:

• NSPIRE vs. UPCS: Key differences in standards
  
• Program-specific implications (HCV, LIHTC, CPD)
  
• Understanding the scoring system and deductions
  
• How to appeal low scores and document compliance
  
• Final Rule updates and their practical applications

Part 2: Navigating Fire Safety and Electric/Lighting Deficiencies

Dive deep into the most cited life-safety issues under NSPIRE and learn how to prevent them.

Highlights:

• New fire safety and electrical citations
  
• Case studies: Common deficiencies and resolutions
  
• Fire extinguisher and smoke alarm placement
  
• Electrical hazards, lighting requirements, and image-based examples
  
• Live Q&A and resource guide for staying current

Part 3: Understanding Outside and Mechanical Deficiencies

Focus on exterior and systems-level standards with actionable strategies for compliance.

Highlights:

• Outside deficiencies: grounds, structures, site hazards, safety
  
• Mechanical issues: leaks, HVAC, water heaters, drains, elevators
  
• Best practices for maintenance, documentation, and inspections
  
• Real-life image reviews and small-group case study discussions
  
• Proactive strategies to reduce deficiency risks

Part 4: Inside/Unit Deficiencies and Preparing for Your NSPIRE Inspection

Finish strong with unit-level requirements and a smart game plan for inspection day.

Highlights:

• Common interior deficiencies: paint, mold, appliances, wiring
  
• Safety and habitability standards for individual units
  
• Inspection prep checklist and readiness strategies
  
• Staff and resident communication tips
  
• Inspection day do’s and don’ts + expert Q&A

Training Features:

• Real-life examples and walkthroughs of actual deficiencies
  
• Interactive knowledge checks, polls, and case study analysis
  
• Downloadable tools, prep checklists, and reference materials
  
• Live Q&A with Kathi Markan after each session
  
• Stay Compliant. Stay Ready. Stay Ahead.

This masterclass is your essential guide to mastering NSPIRE—don’t wait until the next inspection to get prepared.