Halt MSP Denials: Master Primary vs. Secondary Billing Rules

By - Keisha Wilson, CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved Instructor

| 60 Mins

Don’t Let MSP Errors Drain Your Revenue

Medicare Secondary Payer (MSP) confusion is one of the top five reasons for Part B denials—costing practices thousands of dollars each year. The #1 issue? Not knowing who to bill first, especially when Medicare, commercial carriers, workers’ compensation, Medicaid, VA, and COBRA overlap.

MSP rules are notoriously complex and buried in dense regulatory language. Fortunately, billing expert Keisha Wilson has developed a simplified, step-by-step approach to help you quickly determine primary vs. secondary responsibility—and get claims paid right the first time.

In this powerful 60-minute training, Keisha will break down the MSP rules in clear, practical terms, equipping you with the tools to prevent denials, reduce recoupments, and protect your practice’s revenue stream.

Why This Training Is Essential

MSP mistakes lead to:

  • Costly denials
  • Recoupments
  • Delayed reimbursement
  • Compliance exposure
  • Front-office workflow breakdowns

This webinar gives you the exact framework you need to confidently determine payer order every time—without guesswork.

What You’ll Learn (Key MSP Strategies)

Keisha will walk you through real-world, actionable tactics, including how to:

  • Correctly identify when Medicare is primary vs. secondary to workers’ comp, commercial plans, VA, Medicaid, and other payers
  • Apply MSP rules to claims involving disability, COBRA, and retirement coverage
  • File secondary claims properly after the primary insurer pays
  • Avoid recoupments by verifying and documenting active insurance dates
  • Reduce Coordination of Benefits (COB) errors using an easy MSP flowchart
  • Spot red flags that almost always result in MSP denials
  • Gather the right patient data upfront to prevent billing mistakes
  • Identify the most common MSP billing errors—and eliminate them
  • Streamline internal processes so staff can determine insured status quickly

…and much more.

This training delivers the clarity your team needs to improve accuracy, accelerate payments, and minimize costly MSP-related errors.

Who Should Attend

This session is ideal for every role involved in billing, coverage verification, or compliance, including:

  • Medical Billers & Coders
  • Revenue Cycle Teams
  • Front Desk & Registration Staff
  • Practice Managers
  • Compliance Officers
  • Physicians & Clinical Leaders
  • Insurance Verification Specialists

If your organization bills Medicare, this training is essential.

Bottom Line

Medicare Secondary Payer errors are avoidable—but only if you understand the rules. Join this training and gain the knowledge, tools, and confidence to stop MSP denials, speed up reimbursement, and safeguard your practice’s revenue.

Don’t let another preventable MSP denial cost your practice money. Register today.

Webinar Options
Regular price $299.00 USD
Regular price Sale price $299.00 USD
Sale Sold out

Speaker Detail

Keisha Wilson, CCS, CPC, CPCO, CPMA, CRC, CPB, AAPC Approved Instructor

Keisha Wilson, CCS, CPC, CPCO, CPMA, CRC, CPB AAPC Approved Instructor Founder & CEO, KW Advanced Consulting** With nearly three decades of leadership across compliance,...

Webinar Information

  • Duration : 60 Mins
  • Date / Time(EST) :
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