Cigna’s New E/M Policy: How to Prevent $52+ Per Claim Losses
By - Maya Turner
| 60 Mins
“Medical necessity” is one of the most frequently cited terms in healthcare—but its meaning shifts dramatically depending on who you ask. For providers, it’s about ensuring patients receive appropriate care. For payers, it’s about aligning services with strict coverage rules and cost controls. The disconnect between these perspectives often leads to denials, revenue loss, and compliance risks.
In this 60-minute training, healthcare compliance and reimbursement expertToni Elhomeswill break down howpayers, providers, and regulators define medical necessity—and what you must know to avoid denials in 2025. You’ll gain clarity on the role ofLocal Coverage Determinations (LCDs), National Coverage Determinations (NCDs), and payer-specific medical policiesin coverage decisions. Toni will also sharepractical strategies to challenge denials and strengthen documentationso your claims stand up to payer scrutiny.
What You’ll Learn
How payers vs. providers define and applymedical necessity
Where to locate and interpretLCDs, NCDs, and payer coverage rules
Key factors influencing medical necessity determinations in 2025
Workflows and roles most impacted by payer-driven medical necessity reviews
How accepted standards of medical practice fit into payer coverage criteria
Proactive best practices to reduce the risk of denials
Step-by-step strategies tochallenge and appeal medical necessity denialssuccessfully
Why This Matters
Every denial tied to medical necessity costs your practice time, money, and resources. By understandingboth sides of the equation—payer and provider—you can align documentation, improve compliance, and recover revenuethat might otherwise be lost.
Don’t let medical necessity misunderstandings derail your practice’s reimbursement.Attend this timely training to get ahead of payer changes and protect your revenue cycle in 2025.
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$199.00 USD
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Speaker Detail
Maya Turner
Maya Turner, CPC, CPB, CPMA, CPCO, CFPC, CRC, CPC-I (AAPC Approved Instructor) Managing Director, Turner Expert Consulting Services, LLC With nearly 30 years of experience...