Advanced Telemedicine Coding, Billing and Compliance: Telehealth Update for COVID-19

*This program has the prior approval of AAPC for 1.5 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

Understand COVID-19 Situations and CMS Guideline on Remote patient care under Telehealth from Physicians Office. Determine if All Revenue Codes and CPT/HCPCS, Modifiers Codes Are Up-to-Date and Being Properly Reported.

Telemedicine services continue to grow both in volume and breadth of coverage. Much of the guidance for telemedicine or telehealth services comes from the Medicare program and changes occur almost every year. Making certain that all the rules and regulations in telemedicine services are faithfully followed can be challenging for Hospitals large and small. While the Medicare program has many rules and regulations in this area, private third-party payers tend to be more liberal in reimbursing for these types of services.

With the advent of the coronavirus COVID-19 pandemic there is a new set of pressures on Telemedicine and telehealth.  Proper coding and billing along with appropriate provision of service must be understood and followed with due regard to both federal and state guidelines.  Keeping up with these mandates is, at best, difficult.  Also, the Medicare program must be kept separate from Medicare Advantage and private third-party payers relative to various directives.  Overall there is a relaxation of the rules for telehealth provision and associated billing. Circumstances are very dynamic at this point with both federal (mainly Medicare) and state (mainly from the governors) mandates being issued.  Some of these affect telehealth and will be covered comprehensibly.

The recently enacted 21st Century Cures Act direct CMS to expand telemedicine services.  Remote robotic surgery is on the horizon. Medicare Advantage programs are being given more latitude in what they can include relative to telemedicine. Hospitals, clinics and physicians must regularly update policies and procedures in this area to keep current as the technology continues to outstrip payment and compliance issues. One of the best expert on telehealth, Gloryanne Bryant, comes to your class room. Join this comprehensive 90 minutes of intermediate to advanced level workshop on rapid changes in Telemedicine and its future including remote services. 

Session Agenda

  • Telehealth Review and Overview

    • Telemedicine Services, and Telehealth Services

    • Physician coding for remote patient care services and tele-consultation billing guideline

    • Current Legislation – 21st Century Cures Act

    • Technologies - Interactive Communications, Electronic Monitoring, and Remote Robotic Services

  • Clinical Issues for Telemedicine

    • Physicians Vs Non-Physician Practitioners Vs Consultation Services

    • What services can be provided? Who can provide services?

    •  Where can services be provided?

    •  New Place-Of-Service (POS) Code, Document needs under Covid-19 requirements

  • Coding, Billing and Reimbursement Issues

    • Understanding current CPT/HCPCS codes for telehealth patient care - Coding and Claims Filing Requirements

    • COVID-19 Rules for Emergency Billing under Telemedicine, and CMS Documentation Requirements

    • CMS New Waivers for Telehealth Visits during pandemic - face to face Visit Codes, Video, Email.

    • Special Codes and Modifiers: Appropriate modifiers for coronavirus care through telehealth and their claims

    • Distant Site Consideration, Originating Site Considerations, and EXEMPTIONS

    • Medicare Payment Process and Rates

    • Special Considerations for CAHs and RHCs

  • Compliance Issues for Telemedicine: Credentialing for Telemedicine Providers, Incident-To Services, Telepresenters

  • Private Payer View of Telemedicine Services: More Liberal Usage Vs Cost Savings Perspective Vs Medicare Advantage Latitude

  • Congressional Action Relative to Telehealth: 21st Century Cures Act – Section, and Proposed CONNECT ActSession Objectives

    • To understand the general concept of telemedicine and how it works during Coronavirus COVID-19 crisis.

    • To appreciate the underlying technology and advancements that allows telemedicine services to work.

    • To understand the changes over past few weeks by CMS and all levels used in telemedicine.

    • To review the current Medicare rules and regulations surrounding telemedicine services.

    • To understand special requirements for physicians and practitioners.

    • To appreciate how to code, bill and the reimbursement process for telemedicine services under the Medicare program.

    • To appreciate clinical and billing privileges surrounding telemedicine.

    • To review changes in credentialing for physicians providing telehealth services.

    • To review changes in coverage and types of services that can be provided through telemedicine.

    • To assess unusual requirements for different providers relative to telemedicine services.

    • To discuss how private third-party payers view telemedicine.

    • To review the new latitude that Medicare Advantage programs have in the telemedicine area.

    • To review the 21st Century Cures Act relative to telemedicine.

    • To assess future technological changes for telemedicine particularly with Medicare.

    Session Goals

    • How is telemedicine supposed to work? Who is involved in telemedicine?

    • What is the difference between telemedicine and telehealth? Why is it so confusing?

    • Who is allowed to provide telemedicine services, and any compliance issues?

    • How are telemedicine services paid under the Medicare program?

    • What do hospitals, CAHs and clinics need to do in order to bill for telemedicine services?

    • Is there anything special about RHCs (Rural Health Clinics)?

    • How do private third-party payers view telemedicine and telehealth services?

    • How will the 21st Century Cures Act impact telemedicine and telehealth?

    • What will Medicare Advantage programs do with increase latitude for the provision of telemedincine?

    Who Should Attend

    • Coders, Billers, Auditors, Office Managers

    • Hospital/CAH Case Management and Utilization Review Personnel

    • Hospital/CAH Coding Personnel

    • Billing and Claims Transaction Personnel

    • Outpatient Service Area Personnel, Nursing Staff

    • Chargemaster Coordinators, Financial Analysts

    • Compliance Personnel

    • Physicians, Non-Physician Practitioners and Other Interested Personnel

    Ask a question at the Q&A session following the live event and get unique answer, directly from our expert speaker.

    Click for Menu of Ordering options

Webinar Information

Date / Time : 04 Jun 2020 @ 01:00 PM EST

Duration : 90 Minutes

Number Of Attendees

Avail Discount At Checkout

For Group Registration
Contact 1888-437-7218 or
Email us at

Speaker Detail

Gloryanne Bryant, RHIA, CDIP, CCS, AHIMA ICD-10-CM/PCS Trainer

Alt Text Gloryanne is an HIM Coding professional and Leader for over 40 years. She has an RHIA (Registered Health Information Administrator), an RHIT (Registered Health Information Technician); is a Clinical Documentation Improvement Practitioner (CDIP), a Certified Coding Specialist (CCS), a Certified Clinical Documentation Specialist (CCDS), and is an AHIMA-Approved ICD-10-CM/PCS Trainer. readmore...


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Approved Medical Coding CEU Vendor

*This program has the prior approval of AAPC for 1.5 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

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Webinar Information

Date / Time : 04 Jun 2020 @ 01:00 PM EST

Duration : 90 Minutes

Number Of Attendees

Avail Discount At Checkout

For Group Registration
Contact 1888-437-7218 or
Email us at