{"product_id":"patient-overpayment-compliance-new-rules-audit-risk-and-best-practices","title":"Patient Overpayment Compliance: New Rules, Audit Risk, and Best Practices","description":"\u003cp\u003ePatient credit balances are more than an accounting issue—they are a growing compliance risk. Improperly tracked or unresolved patient overpayments can expose your practice to repayment demands, corrective action plans, and expanded audit scrutiny.\u003c\/p\u003e\n\u003cp\u003eFederal law has long required healthcare providers to maintain a documented process for identifying, monitoring, and refunding patient overpayments within specific timeframes. However, a newly enacted Florida patient overpayment law has brought renewed enforcement attention to this requirement, making it a priority focus for auditors and regulators.\u003c\/p\u003e\n\u003cp\u003eHistory shows that when a state formalizes stricter interpretations of existing federal rules, enforcement efforts often widen—both in scope and geography. As a result, practices nationwide may face increased audit activity, regardless of location. Waiting to act could significantly increase compliance risk.\u003c\/p\u003e\n\u003cp\u003eThis is where proactive preparation matters.\u003c\/p\u003e\n\u003cp\u003eAmanda Waesch, Esq., a nationally recognized healthcare attorney, will lead a 60-minute live online training designed to help healthcare organizations understand and comply with patient overpayment requirements before enforcement intensifies. This session will provide clear guidance on what the law requires, where practices commonly fall short, and how to implement defensible processes that withstand audit scrutiny.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDuring this session, you’ll learn:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYour obligations under the federal patient overpayment law\u003c\/li\u003e\n\u003cli\u003eHow the new Florida law is influencing audit priorities nationwide\u003c\/li\u003e\n\u003cli\u003eCommon compliance gaps that trigger repayment demands and corrective actions\u003c\/li\u003e\n\u003cli\u003ePractical steps to document, monitor, and refund patient overpayments correctly\u003c\/li\u003e\n\u003cli\u003eHow to prepare your practice before this issue escalates further\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis training is designed to give you clarity, confidence, and a clear compliance roadmap—so your organization can reduce risk, respond effectively to audits, and stay ahead of regulatory changes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Learn in This Training:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis training delivers practical, defensible guidance on how to comply with patient overpayment requirements—and how to protect your practice when auditors begin requesting proof. You’ll learn how to move beyond informal fixes and implement processes that meet regulatory expectations at both the federal and state levels.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDuring this session, you’ll learn how to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eImplement patient refund processes that align with federal requirements and emerging state laws, including Florida’s\u003c\/li\u003e\n\u003cli\u003eDocument refund activity in a manner that withstands audits, due diligence reviews, and regulatory scrutiny\u003c\/li\u003e\n\u003cli\u003eReduce exposure to repayment demands, corrective action plans, and expanded audit scopes\u003c\/li\u003e\n\u003cli\u003eStrengthen internal refund compliance before auditors request documentation\u003c\/li\u003e\n\u003cli\u003ePrepare proactively for other states expected to adopt similar or stricter refund laws in 2026 and beyond\u003c\/li\u003e\n\u003cli\u003eShorten refund timelines and eliminate delays tied to unresolved credit balances\u003c\/li\u003e\n\u003cli\u003eIdentify and correct overlooked patient overpayments before they trigger violations\u003c\/li\u003e\n\u003cli\u003eUnderstand the most common causes of patient overpayments and how to reduce future liability\u003c\/li\u003e\n\u003cli\u003ePosition your practice for heightened enforcement as regulatory scrutiny increases in 2026\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAuditors are already requesting detailed documentation related to patient credit balances as part of routine due diligence under patient overpayment laws. Practices that cannot demonstrate clearly defined policies, consistent processes, and defensible documentation—even if refunds are eventually issued—may face significant penalties, corrective action plans, and legal costs.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWho Should Attend:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis training is essential for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePractice owners\u003c\/li\u003e\n\u003cli\u003eAdministrators\u003c\/li\u003e\n\u003cli\u003eBilling and revenue cycle managers\u003c\/li\u003e\n\u003cli\u003eCompliance and audit staff\u003c\/li\u003e\n\u003cli\u003eAnyone responsible for patient refunds or credit balance oversight\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"My Store","offers":[{"title":"Live","offer_id":52231694582079,"sku":null,"price":199.0,"currency_code":"USD","in_stock":true},{"title":"Live + Transcript","offer_id":52231694614847,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"Live + Recording","offer_id":52231694647615,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"Transcript","offer_id":52231694680383,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"Recording","offer_id":52231694713151,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"DVD","offer_id":52231694745919,"sku":null,"price":249.0,"currency_code":"USD","in_stock":true},{"title":"Flashdrive","offer_id":52231694778687,"sku":null,"price":249.0,"currency_code":"USD","in_stock":true},{"title":"Recording \u0026 Transcript","offer_id":52231694811455,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"Flashdrive \u0026 Transcript","offer_id":52231694844223,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"DVD \u0026 Transcript","offer_id":52231694876991,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true},{"title":"Recording, DVD \u0026 Transcript","offer_id":52231694909759,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true},{"title":"Recording \u0026 Transcripts","offer_id":52231694942527,"sku":null,"price":299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0930\/0469\/3823\/files\/Copy_of_Copy_of_Copy_of_Copy_of_Copy_of_Copy_of_Copy_of_Copy_of_Copy_of_Add_a_heading_1.jpg?v=1770706942","url":"https:\/\/webcon60.com\/products\/patient-overpayment-compliance-new-rules-audit-risk-and-best-practices","provider":"Webcon60","version":"1.0","type":"link"}