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Informed Consent Update: Maneuvering the Maze - CMS, Joint Commission, DNV and other Standards

By - Laura A. Dixon, BS, JD, RN, CPHRM

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PROGRAM DESCRIPTION

Centers for Medicare and Medicaid (CMS) and the accrediting organizations, such as The Joint Commission (TJC) and DNV have certain elements required for informed consent. This program will discuss the current CMS hospital Conditions of Participation (CoPs), including critical access hospitals, Joint Commission and DNV Healthcare standards, on informed consent requirements.

There are three different sections in the CMS hospital Conditions of Participation manual regarding consent. All hospitals that receive Medicare and Medicaid reimbursement must comply with these regulations and interpretive guidelines. This program will discuss the CMS requirements for hospitals and critical access hospitals.

The hospital must follow the consent regulations for all patients, not just Medicare and Medicaid patients. Failure to follow these regulations could result in the hospital being cited and/or excluded from the Medicare program. Hospitals should ensure that their policies and procedures reflect the CMS requirements and that their staff are educated on these informed consent interpretive guidelines. There are six mandatory elements and additional optional elements for hospitals to adopt. CMS requires the hospital to ensure that physicians are following these guidelines. Consent is a process and not just having a signed form.

Healthcare providers must also be aware of their specific state law on informed consent. Many professional organizations, such as the American College of Surgeons, American Society of Anesthesiologists, and the American Association of Nurse Anesthetists also have guidelines or position statements on informed consent.

OBJECTIVES

  • Recall that the CMS hospital CoP regulations have 3 separate sections on informed consent
  • Describe the six minimum requirements that are now mandatory to be any informed consent form for surgery completed at a Medicare-certified hospital
  • Discuss the CMS and accreditation organization standards applicable to your facility which should be reflected in hospital’s policies and procedures
  • Identify that the medical staff must have a list of procedures and tests that will require an informed consent under federal regulations.

OUTLINE

  • Introduction to the CoPs
    • Introduction
    • Informed Consent deficiencies
  • Patient Rights/Informed Decision Section
    • Informed consent as a process
    • Right to make informed decisions
    • Right to be informed of health care status
    • Right to refuse care
    • Right to delegate right to another for informed decisions
    • Policies and procedures required
    • LEP and Interpreter
  • Medical Records Section
    • Consent on chart prior to surgery
    • Mandatory elements in informed consent
    • Name of hospital on consent form
    • Optional elements for an informed consent
    • Signature of patient on consent form required
  • Surgical Services Section
    • Required elements
    • Significant surgical tasks
    • Elements of well-designed consent process
    • Risks, benefits, alternatives etc.
    • Material risks definition
    • Important surgical tasks
    • Consent form on chart before surgery
    • Emergency exception
    • Anesthesia consent recommended
    • Surgical residents, RNFA, surgical PAs
    • Additional elements to consider on consent form
  • Critical Access Hospital CoPs
    • 2 separate sections in CAH manual: clinical records and surgical services
    • Consent requirements
    • Significant surgical tasks
    • Consent as a process
    • Mandatory and optional requirements
  • Joint Commission Informed Consent Standards
    • Record of Care and requirements
    • Patient Rights and Responsibilities
    • Written policy requirements
    • Surgery and procedures requiring consent must be specified
    • Consent as a process
    • Risks benefits, and side effects
    • Elements not required by CMS
    • Exceptions to policy
    • Consent on chart required before surgery
  • DNV Healthcare Standard on Informed Consent
  • Professional Organization Resources on Consent
  • Appendix and Resources

WHO SHOULD ATTEND

  • CEO
  • Compliance officer
  • Chief medical officer (CMO)
  • Chief nursing officer (CNO)
  • COO
  • Nurse Educator
  • Nurses
  • Nurse Directors/ Supervisors
  • Nurse Managers
  • Physicians
  • Medical staff coordinator
  • Patient safety officer
  • Risk Manager
  • QAPI director
  • Joint Commission or DNV coordinator
  • Director of health information management
  • OR nurse director & nurses
  • Patient Advocates

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Speaker Detail

Laura A. Dixon, BS, JD, RN, CPHRM

Laura A. Dixon recently served as the Regional Director of Risk Management and Patient Safety for Kaiser Permanente Colorado where she provided consultation and resources to clinical staff. Prior to joining Kaiser, she served as the Director, Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Such services included creation of and presentations on risk management topics, assessment of healthcare facilities; and development of programs and compilation of reference materials that complement physician-oriented products. Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management. Prior to joining COPIC, she served as the Director, Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States. Ms. Dixon’s legal experience includes medical malpractice insurance defense and representation of nurses before the Colorado Board of Nursing. As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.

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